Refund policy
Refund & Return Policy
All purchases are final. We do not accept returns or exchanges for change of mind, incorrect selection, or any reason other than a defective, damaged, or incorrectly supplied product, subject to applicable consumer protection laws.
Defective, Damaged, or Incorrect Items
Please inspect your order upon delivery. If your product arrives defective, damaged, broken, or unusable, please contact us at support@lifestyleaccessories.net within 7 days of receiving your order.
For orders shipped to the European Union, customers may contact us within 14 days, subject to applicable EU consumer protection and cancellation rights.
Your email must include your order number and clear photos of the defective or damaged product. We may also request a short video if necessary to verify the issue.
Once the issue is reviewed and confirmed, we will provide a full refund of the purchase price to your original payment method. You will not need to return the item unless we specifically request it.
Non-Refundable Items
Refunds are not available for products that:
- Are no longer wanted or needed, except where applicable law provides a cancellation or withdrawal right.
- Were ordered incorrectly by the customer, except where applicable law provides otherwise.
- Match the product ordered but differ from the customer's preference in color, size, or style.
- Have been used, opened, or damaged after delivery by the customer, except where applicable law provides otherwise.
- Are reported as defective or damaged after the applicable notification period, subject to mandatory consumer rights.
Refund Processing
Once your claim is approved, the full refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to complete the transaction.
For any questions regarding our refund policy, please contact us at support@lifestyleaccessories.net.